Latest Information and Advice

Update - 03/11/20 - New National Lockdown

The Prime Minister has announced a national lockdown will come into effect at 00.01 on Thursday 5 November for a four week period until Wednesday 2 December, subject to the parliamentary process.

Under the new restrictions:

    • People will be told to stay at home except for specific reasons. These include work which cannot be done from home, childcare or education, exercise outdoors, medical reasons, essential shopping, providing care for vulnerable people or for volunteering, and visiting members of your ‘support bubble’.

    • Meeting indoors or in private gardens will not be allowed unless part of your household or ‘support bubble’, but individuals can meet one other person from another household outside in a public place.

    • Schools and Universities will remain open. Higher education establishments are encouraged to continue to increase online learning wherever possible.

    • Non-essential retail will close, but can remain open for click-and-collect delivery. Food shops and supermarkets can remain open.

    • Pubs, bars, restaurants will have to close, but can still provide takeaway and delivery, excluding takeaway of alcohol.

    • Indoor and outdoor leisure facilities, such as gyms and swimming pools, will also close, along with entertainment venues and personal care facilities such as beauty salons.

    • Places of worship will close, unless they are being used for funerals, to broadcast acts of worship, individual prayer, formal childcare, or essential services such as blood donation or food banks.

    • Construction sites and manufacturing workplaces can remain open.

    • Weddings and civil partnership ceremonies will not be able to take place except in exceptional circumstances, and funerals will be limited to a maximum of 30 people.

    • Children will still be able to move between homes if their parents are separated.

    • Clinically vulnerable people will be asked to be ‘especially careful’, but at this time, they will not be required to resume ‘shielding’.

    • Overnight stays, staying in a second home, and holidays will not be allowed - including in the UK and abroad - although there are exceptions, such as work trips.

    • Non-essential travel by private or public transport will not be allowed.

→ Click HERE to visit the Newcastle City Council page for COVID-19 guidance.

→ Click HERE to view the mandatory requirements on wearing a face covering.

→ Click HERE to view WRA's Face Mask Policy.

Guide to the new restrictions:


• a high temperature (37.8 degrees or above)

• a new, continuous cough

• a loss of, or change in, your normal sense of taste or smell (anosmia)

What you should do if you are DISPLAYING SYMPTOMS:

    • isolate yourself from others for 10 days (or longer) from the onset of your symptoms. Continue to self-isolate if you are not healthy by this time (click HERE for Gov. guidance)

    • people in your house hold should isolate for 14 days (as they may not contract it from you until the 7th day you have it)

    • arrange to have a Covid-19 test (click HERE for information and to arrange a test)

    • let people know who you have been in-contact with in the last 48 hours.

Face Coverings and Masks

Face coverings are MANDATORY in the following locations, unless you are medically exempt or are under 11:

  • Within hospitals and GP surgeries - Individual care settings will have their own rules, i.e. care homes

  • When using public transport - At indoor transport hubs (airports, stations, ports and travel terminals)

  • Shops and supermarkets

  • Indoor shopping centres

  • Banks, building societies and post offices

-These should be applied BEFORE entering any location and removed AFTER you leave;

  • They are not required in locations where you are consuming food and drink, but should be worn on arrival and when leaving if this location is within another environment where you require to wear a mask.

** For more Government Guidance on face coverings click HERE.

► Click on either image above to view/download the guidance.

How to avoid catching or spreading Coronavirus


✔ Wash your hands with soap and water often - do this for at least 20 seconds.

✔ Always wash your hands when you get home or into work/school.

✔ Use hand sanitiser gel if soap and water are not available.

✔ Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.

✔ Put used tissues in the bin immediately and wash your hands afterwards.

✔ Try to avoid close contact with people who are unwell.


✖ Do not touch your eyes, nose or mouth if your hands are not clean.

✖ Do not visit your doctor's surgery, hospital or pharmacist if you are displaying any symptoms.

NHS advice on how to wash your hands properly:

Government launches Coronavirus Information Service on WhatsApp:

"The new free to use service aims to provide official, trustworthy and timely information and advice about coronavirus (COVID-19), and will further reduce the burden on NHS services.

This will help combat the spread of coronavirus misinformation in the UK, as well as helping ensure people stay home, protect the NHS and save lives.

The GOV.UK Coronavirus Information Service is an automated ‘chatbot’ service which will allow the British public to get answers to the most common questions about coronavirus direct from government.

The service will provide information on topics such as coronavirus prevention and symptoms, the latest number of cases in the UK, advice on staying at home, travel advice and myth busting.

The service will also allow the government to send messages to all opted-in users if required.

To use the free GOV.UK Coronavirus Information Service on WhatsApp, simply add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started.

A set of menu options is then presented which the user can choose from and then be sent relevant guidance from GOV.UK pages as well as links to GOV.UK for further information."

DfE Coronavirus helpline

The Department for Education have launched a new helpline to answer questions about COVID-19 related to education.

Parents and young people can contact the helpline as follows:

Phone: 0800 046 8687


Opening hours: 8am to 6pm (Monday to Friday)

Government and NHS Information/ Guidance: