Latest Information and Advice

Update - 25/03/20 -

► Government launches Coronavirus Information Service on WhatsApp

(information available below)


• a high temperature (37.8 degrees or above)

• a new, continuous cough

What you should do if you are DISPLAYING SYMPTOMS:

    • isolate yourself from others for 7 days or longer if you are not healthy by this time (click HERE for Gov. guidance)
    • people in your house hold should isolate for 14 days (as they may not contract it from you until the 7th day you have it)


Following the Prime Minister's address yesterday we have been all instructed to STAY AT HOME to protect the NHS.

You can ONLY leave the house for the following 4 reasons:

      • Shopping for basic necessities - e.g. food/ medicines
      • ONE form of exercise a day - e.g. cycle/run/walk, alone or with a member of your household
      • Any medical needs - or to provide care/help to vulnerable people
      • Travel to and from work - only when absolutely necessary and work can't be done from home.

►If you need to go out you MUST observe SOCIAL DISTANCING:

      1. You must not get closer than 2 meters to others (You should only come into contact with members of your house hold)
      2. Avoid non-essential use of public transport
      3. Work from home, where possible
      4. Gatherings are not allowed with anyone from outside of your household
      5. Do not visit with friends and family, other than to provide support to vulnerable/those who are self isolating. You should always observe the 2m social distancing measure.
      6. Use telephone or online services to contact your GP or other essential services.

If you are ill:

► You now do not need to contact 111 to tell them you are staying at home.

► Only call 111 if you cannot get help online.

► Use the NHS 111 online Coronavirus service, available HERE if:

• you feel you cannot cope with your symptoms at home

• your condition gets worse

• your symptoms do not get better after 7 days.

How to avoid catching or spreading Coronavirus


✔ Wash your hands with soap and water often - do this for at least 20 seconds.

✔ Always wash your hands when you get home or into work/school.

✔ Use hand sanitiser gel if soap and water are not available.

✔ Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.

✔ Put used tissues in the bin immediately and wash your hands afterwards.

✔ Try to avoid close contact with people who are unwell.


✖ Do not touch your eyes, nose or mouth if your hands are not clean.

✖ Do not visit your doctor's surgery, hospital or pharmacist if you are displaying any symptoms.

NHS advice on how to wash your hands properly:

Government launches Coronavirus Information Service on WhatsApp:

"The new free to use service aims to provide official, trustworthy and timely information and advice about coronavirus (COVID-19), and will further reduce the burden on NHS services.

This will help combat the spread of coronavirus misinformation in the UK, as well as helping ensure people stay home, protect the NHS and save lives.

The GOV.UK Coronavirus Information Service is an automated ‘chatbot’ service which will allow the British public to get answers to the most common questions about coronavirus direct from government.

The service will provide information on topics such as coronavirus prevention and symptoms, the latest number of cases in the UK, advice on staying at home, travel advice and myth busting.

The service will also allow the government to send messages to all opted-in users if required.

To use the free GOV.UK Coronavirus Information Service on WhatsApp, simply add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started.

A set of menu options is then presented which the user can choose from and then be sent relevant guidance from GOV.UK pages as well as links to GOV.UK for further information."

DfE Coronavirus helpline

The Department for Education have launched a new helpline to answer questions about COVID-19 related to education.

Parents and young people can contact the helpline as follows:

Phone: 0800 046 8687


Opening hours: 8am to 6pm (Monday to Friday)

Government and NHS Information/Guidance: